This assessment activity has to take place in the workplace regarding a real problem. It will therefore take a couple of weeks to complete.
You have to identify a problem in the workplace and then take the following steps to solve the problem, make decisions and implement solutions:
You will have to provide proof of your actions in the form of minutes of meetings, notes made during problem-solving sessions and any other documentation that will verify your actions
0 of 15 Questions completed
Questions:
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 15 Questions answered correctly
Your time:
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Define the problem according to the verified information. Information must include at least: facts and opinions (positive or negative), future implications of no action, and emotions
This response will be reviewed and graded after submission.
Explain the rationale for consulting with stakeholders and role-players to ensure that they contribute to the various stages of the problem-solving process
This response will be reviewed and graded after submission.
Explore and explain techniques in the formulation of the problem definition
This response will be reviewed and graded after submission.
Select a technique in line with the context of the problem
This response will be reviewed and graded after submission.
Investigate a problem to ascertain the various components
This response will be reviewed and graded after submission.
Obtain further information and examine all information for its relevance to the problem
This response will be reviewed and graded after submission.
Generate possible solutions by using a range of problem-solving techniques. These techniques must include at least: Delphi Technique, Mapping, Computer Modelling, Observation, Questionnaires, Experiments, Brainstorming
This response will be reviewed and graded after submission.
Identify and weigh criteria and then proposed solutions. Criteria must include: feasibility, time, cost, resource implications, stakeholder commitment, and logistics
This response will be reviewed and graded after submission.
Evaluate possible solutions against the established criteria in order to determine suitability
This response will be reviewed and graded after submission.
Select the optimum solution(s) selected in accordance with given criteria
This response will be reviewed and graded after submission.
Consult with stakeholders prior to implementation, so as to obtain commitment
This response will be reviewed and graded after submission.
Implement the selected solution (s) according to organisational constraints
This response will be reviewed and graded after submission.
Identify criteria for the measurement of the effectiveness of the solution according to the problem definition. Criteria must include: feasibility, suitability, acceptance, return on investment and alignment to role or strategy
This response will be reviewed and graded after submission.
Evaluate the effectiveness of the solution against the criteria
This response will be reviewed and graded after submission.
Identify and apply corrective action
This response will be reviewed and graded after submission.