Summative Assessment 13931

Give one reason why it is important to conduct routine maintenance on office equipment.  (1) 

Name at least four items of office equipment that could require maintenance.  (4) 

Explain the procedure to follow when conducting routine maintenance on a photo copier.  (7) 

Who in the college or your place of work should be notified of the intended routine maintenance?  (1)

Write down the details of the photo copier – who manufactured it, what is the model name/number?  (2)

Who is the maintenance provider for the photo copier in the college?  (1)

Name at least one other maintenance provider who could be responsible for the maintenance of the photo copier  (1)

Study the maintenance agreement of the photo copier and quote the following details:

• Who must be contacted when the photo copier has to be repaired? (1)
• How often must the photo copier be serviced? (1)
• What paper must be used in the photo copier? (1)
• What cartridge/toner must be used for the photo copier? (1)
• What happens to the maintenance agreement if the incorrect paper or ink/cartridge is used? (1)
• Who in the college should problems with the maintenance provider be reported to? (1)
• If the technician does not do his job properly, who at the maintenance provider can the problem be reported to? (1)

Where is the replacement photo copier cartridge kept?  (1)

Who must issue the cartridge?  (1)

Explain how the photo copier cartridge/ink must be replaced according to the manufacturer’s instructions.  (5)