Complete the following in small groups / individually as per the instructions from your facilitator:
Discuss the following barriers to communication in terms of how they could present in your workplace:
a. perceptions;
b. language;
c. semantics;
d. personal interests;
e. emotions;
f. inflections;
g. environmental noise;
h. pre-conceived notions or expectations;
i. wordiness;
j. attention span;
k. physical hearing problem; and
l. speed of thought.
b. Describe how team members are consulted on matters where possible and opportunities to discuss work matters are provided regularly in your work environment.
c. In your groups, role play giving a) positive and b) constructive feedback to team members.
Write your dialogues down here:
d. Describe how you would continually inform team members of changes in policy and workplace operations that may affect them.
This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.
Grading can be reviewed and adjusted.
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