Complete the following in small groups / individually as per the instructions from your facilitator:
1. List the activities in your workplace of which your immediate manager needs to be informed
2. In which format and how often do you inform your manager of team progress and results?
3. Describe barriers to communication between you and your manager and describe how they can be overcome:
4. Discuss how managers of cross-functional departments keep one another informed. Explain how and when you can/do use your colleagues as a sounding board and involve them in the development of goals and objectives for your team:
5. Describe the kinds of information that needs to be shared between the various managers in your company
6. Identify shortcomings in the sharing of information and make suggestions on how to improve it
7. In your smaller groups, devise and apply a strategy to establish productive relationships with colleagues.
a. Brainstorm the strategy.
b. Document the strategy.
c. Test/apply the strategy in the group.
d. Describe how you ensured that the devised strategy:
· involves colleagues in the development of goals and objectives and as a sounding board;
· identified and used opportunities for colleagues to discuss work-related and personal issues when appropriate;
· offered feedback and advice in a positive manner and that all undertakings are met as agreed;
· informed colleagues about developments and changes that may affect them; and
· raised concerns over quality of work directly with the colleague.
8. How do you ensure that you keep your immediate manager informed of activities, progress and results of the department/division clearly, accurately and in a timely manner?
9. In your group, compose a typical memo, report, chart or email in which you give a progress report on a very important task your team is working on. It is not going according to plan:
This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.
Grading can be reviewed and adjusted.
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