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Specific Outcome 1: Demonstrate knowledge and understanding of self as a worker in a specific work position
Own strengths and weaknesses are identified, based on self-reflection and feedback
A personal development plan to strengthen own performance is compiled with a view to becoming a role model for a team or group
| Evidence required | Attached Y/N |
| 1. Identify three of your own strengths. | |
| 2. Identify three weaknesses in yourself. | |
| 3. Work out a personal development plan that shows how you are going to turn your weaknesses into strengths | |
| 4. In your personal development plan show how you will build on your strengths to improve your life at home and at work. | |
| 5. Ensure that your development plan covers the following periods: one month, three months, six months, one year. |
Specific Outcome 2: Identify own role in an organisation
Assessment Criteria
The organogram of an organisation is interpreted and an indication is given of the learner’s place in the organisation
An organisations expectations of a person in the learner’s position are explained and an indication is given as to how performance is monitored and measured
The values and attitudes of a particular organisation are explored with reference to the organization’s code of ethics or conduct
The effect of the code of conduct on decisions a team leader may make are indicated with reference to the code of conduct of a specific organisation
| Evidence required | Attached Y/N |
| 6. Draw an organogram of the college or your place of work. Include top management, | |
| 7. middle management, | |
| 8. junior management | |
| 9. and employees or students. | |
| 10. Indicate your place in the organisation on the organogram. | |
| 11. Do you feel that the role you play (or are going to play when you start work) will contribute towards the goals of the organisation? Write a short piece of about three to four paragraphs, motivating your answer. | |
| 12. Also include in your written piece the kind of work you will be applying for (if you are still studying) or that you are currently doing. | |
| 13. What does the code of ethics of the college or your place of work say about discrimination on the basis of race, sex or age? Explain in a short written piece how this impacts on the values and attitudes of the organisation. | |
| 14. Answer questions such as: do the employees treat each other with respect, irrespective of race, sex, age? | |
| 15. If they don’t, what process is followed to ensure that everyone is treated with respect? |
Specific Outcome 3: Use a variety of strategies to deal with potential conflict in a team or group
The kinds of conflict that could arise in a team or group are identified and strategies to deal with issues in a team are demonstrated in role-play situations
Strategies for creating a positive working environment in a team or group are explored and an indication is given of the role of the team leader in creating a positive work environment
Situations that hamper efficiency in a group are identified and suggestions are made to improve these situations
Support systems available to the team are identified and an indication is given of the learner’s own role in being supportive and using a support system
| Evidence required | Attached Y/N |
| 16. By now you have had many meetings in your groups or in the workplace. Identify three kinds of conflict that has occurred and has been witnessed by you. | |
| 17. Write a short piece where you discuss the strategies that the group used to dissolve the conflict. | |
| 18. Remember to state whether the strategies were successful. | |
| 19. How can a team leader contribute towards creating a positive working environment? List and explain three strategies. | |
| 20. List and explain three situations that can hamper efficiency in a group and make suggestions how to improve these situations. | |
| 21. What support systems are available to your group in the college or workplace? List and explain two. |
Specific Outcome 4: Demonstrate knowledge and understanding of the dynamic within a specific group
The strengths and weaknesses of a group or team are identified based on reflection and team performance
The strengths and weaknesses of individuals within a group or team are identified in order to decide on an appropriate management strategy
Situations that are a cause of concern or dissent in a group or team are identified and plan is development to minimise their negative effect on the team
Positive situations in a group or team are identified and a plan is developed to maximise the affect on the team’s performance.
| Evidence required | Attached Y/N |
| 22. By now you have had many meetings in your group/team at the college or at the workplace. Think about the strengths and weaknesses of the group. List and explain three strengths | |
| 23. and three weaknesses. | |
| 24. Choose two individual team/group members. List and explain two strengths and weaknesses of each member. | |
| 25. Indicate what strategy you would use to ensure that their strengths contributes to the overall success of the team. | |
| 26. Indicate what strategies you would use to ensure that their weaknesses are either turned into strengths or do not hamper the team efforts. | |
| 27. Identify at least two situations that have occurred that are a cause of concern. Develop an action plan to minimise the negative effect on the team. | |
| 28. The action plan should include who, | |
| 29. what, | |
| 30. why, | |
| 31. when, | |
| 32. how, where for each situation. | |
| 33. Identify at least two positive situations that have occurred. Describe in an action plan how you would maximise the positive effect that these situations have on the team. | |
| 34. The action plan should include who, | |
| 35. what, | |
| 36. where, | |
| 37. when, | |
| 38. how, | |
| 39. where for each situation |
Specific Outcome 5: Develop a plan of action to enhance the performance of a team
Goals appropriate to the team are set in order to improve performance within a specific organisation
A plan of action is developed as a means of achieving group or team goals
The importance of consultation and joint decision making in setting team or group goals is explained and an indication is given of how a team can be involved in a goal setting process
Progress in the implementation of team goals is monitored and an indication is given of when and how it may be necessary to amend the plan
| Evidence required | Attached Y/N |
| You have to arrange an HIV Information session at one of the schools in the area in which you live. Set the goals and objectives for this information session (at least three goals). | |
| Ensure that the objectives are SMART. | |
| From your group choose four other team members to assist you with this task. Draw up a plan of action to achieve the goals and objectives of the project. | |
| Each team member’s portion (including the team leader) of the action plan should indicate: who, what, where, when, how | |
| Give at least four reasons for involving all the team members in the setting of goals and objectives. | |
| How will you monitor the progress in the implementation of the action plans? Give at least three methods. | |
| List two things that can go wrong with the plan and indicate how the action plan can be modified. |
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