| Purpose:
The primary purpose of this qualification is to develop in a learner, the foundational, practical and reflexive competencies required for a career in the Hygiene & Cleaning Services Industry.
Central to the qualification is the development of a culture of quality service and professionalism in a cleaning services environment. This qualification intends to produce cleaners who can find gainful employment in the cleaning industry.
This qualification will enable learners to access learning in a related field (e.g. Hospitality, Health Care, Wholesale and Retail, Food Production or Manufacturing etc), or a related branch of cleaning (e.g. Industrial, Hospital, Car Wash, Dry Cleaning and Laundry, Garden Services, Aircraft Cleaning or Textile Cleaning etc.).
Rationale:
The range of typical learners will include cleaners, team leaders, supervisors, temporary or relief cleaners and emerging entrepreneurs who currently, or who aspire, to operate in the cleaning industry at large.
It is recognised that Cleaning is a ‘feeder’ industry from which learners can move into other related sectors.
This qualification is designed as the first qualification in the learning pathway in the cleaning sector and is suited to the following occupations:
- Cleaner.
- Laundry assistant.
- Car wash attendant.
- Garden services.
- Relief cleaner.
- Room attendants.
- Ward hostess.
- Domestic worker.
- Sculler.The second qualification in the sector is suited to the following occupations:
- Specialist cleaners in the cleaning industry (notably Textile, Laundry, Industrial and Health Care Cleaning).
- Team Leaders.
- Care givers.Thereafter learners will access management qualifications, as they will assume positions of greater responsibility for the work of others in a team, company or organisation. They could move up to positions such as:
- Municipal Waste/Environmental Health Officer.
- Operations Manager in the Contract Cleaning Industry.
- Laundry Manager.
- Environmental Officer/Assembly Line Manufacturing.
- Self-employment as independent cleaning contractor in the elective field of learning (e.g. Laundry, Contract Cleaning etc.).
- Housekeeping Manager (Health Care Facilities, etc.).
- Food Safety Officer (Food Production Facilities).
- Internal auditor (quality systems) in the cleaning industry.This qualification will help to transform the Cleaning Services Industry by:
- Learners continually improving and projecting a professional image.
- Instilling a culture of awareness that a clean, hygienic and safe environment will improve the quality of life for all South Africans.
- Promoting international/world class standards and best practice in the cleaning sector.The qualification aims to:
- Allow employees within the industry to identify and pursue a career within the Hygiene and Cleaning Industry.
- Provide a vehicle to enhance the dignity of workers in this industry and develop their sense of pride and job satisfaction.
- Develop a better understanding of the industry amongst employees.
- Enhance a code of ethics that includes viable and sustainable environmental management practices.
- Provide consistent quality and safety standards.
- Educate learners, clients and society at large about hygiene, for the purpose of improving general health by implementing best practice cleaning methods.
- Expose aspirant entrepreneurs to opportunities to enter the formalised cleaning industry thus stimulating the economy.
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