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Role of Organisational Policies and Procedures
Complete the following individually as per the instructions from your facilitator:
3.1 Any of the work you do throughout the day is a procedure (or often called a process). Filing a report, preparing statements, designing a training course, writing a software program and producing a part are all processes. Regardless of what work you do or where you complete it, most of your work is done as a procedure (process) and there a number of outputs which could be affected by the quality of the procedure.
Analyse your work responsibilities for your job function by creating a job profile. To create a job profile, you need to:
b. List the quality requirements / standards for each output and refer to legislation and/or industry standards where required
Use the following categories to present your findings:
3.2 Use the information created in 3.1 and identify and list:
a. The implications of exceeding quality requirements / standards (make reference to the implications for your unit and for the organisation)
b. The implications of not performing to the required standards (make reference to the implications for your unit and for the organisation)
This response will be reviewed and graded after submission.