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List three personal information and documentation matters that are considered confidential
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List three client information and documentation matters that are considered confidential
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List three business or organizational matters that are considered confidential
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Why do we file?
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Name five features of a good filing system
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Name three methods of classifying files
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Name the seven steps in the filing process
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Describe the mail distribution process
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Describe the process of handling incoming faxes
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What is internal mail?
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