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Discuss the business processes of your organisation. If you are not employed, use any organisation as an example.
In your own words, describe the purpose of the following departments/functions in an organisation:
Discuss the resources used by your organisation. If you are not employed, use any other organisation such as KFC for your assessment.
Answer the following self check questions
In our excerpt from Alice in Wonderland, Lewis Carroll seems to capture the essence of goal setting. Alice lacks a clearly defined goal; therefore she could not decide which road she ought to take. Any organisation or individual who lacks goals will face the same dilemma. Given the choice of alternatives they won’t be able to decide which road to take.
It is interesting that just about everything a person does in life, both at home and at work, is based on some goal or objective. Without them, life’s activities would have little value or purpose.
Analyse the following objectives. Are they SMART?
Discuss what has to be communicated in your section and how this communication usually takes place.
Find out about at least two cultures that are different from your own.
Somewhere in your own personal experience someone you trusted broke your trust. Answer the following questions honestly:
A supervisor of a supermarket had just turned off the lights in the store, when a man appeared and demanded money. The supervisor opened the cash register. The contents of the cash register was scooped up and taken, and the man sped away.
Define the problem.
The story seems simple enough. But look at it very carefully.
Are the following statements true or false?
Refer back to Case Study 1 and your notes on that case study.
Answer the following questions:
Refer back to Case Study 1 and restate the problem.
To get the creative processes flowing, do the following exercises:
Using the brainstorming technique, list as many uses for a paper clip as you can in two minutes. The facilitator will lead the discussion.
Use mapping to link at least four uses.
Now, evaluate the possible courses of action.
Which factors do you think influenced your decision?
Refer to Case Study 1
Do the following: