US 13912 Formative Assessment 17

Answer

1.

A stranger attacks you in the street

2.

Overcoming staff resistance to introducing a flexitime system

3.

You have to force through a sound but unpopular decision

4.

A driver cuts in front of you in the traffic

5.

Your subordinate goes over your head to discuss an important issue with your own boss

6.

You are wrongly accused of causing a deadline delay

7.

A manager from another department gives your team a hard time

8.

A contractor tells you to get the h*ll of a site because you are not wearing the correct safety clothing (hardhat)

9.

A sit-in turns ugly and workers demand that you come outside to talk to them

10.

You are waiting in a queue and someone who arrives after you is served first

11.

A colleague continually interrupts you in meetings

12.

Your partner explodes when you tell him/her that you have been offered a position in Mozambique, and you want to accept

13.

A border control officer is rude and obstructionist when you are crossing into Zimbabwe on a business trip

14.

You want to watch rugby and your partner wants to watch a movie on a different channel

15.

Your boss is over delegating