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Unit Standard 110023 Learner Guide

110023 LG

Unit Standard 110023

Unit Standard Title

Present information in report format

Unit Standard ID


NQF Level





This Unit standard is intended for all persons working in administration in commercial and non-commercial organisations and who is responsible for presenting information in report format.

A learner accredited with this standard will also be able to plan and allocate the resources required to maximise efficiencies in an office environment whilst minimising resource costs in achieving stated objectives.

Learning assumed to be in place

Learners should be competent in:

  • Communication at NQF Level 3
  • Mathematical Literacy at NQF Level 3
  • Computer Literacy at NQF Level 3.

Unit standard range

Listing of Reports is limited to five and compiling of Reports is limited to three for purposes of assessment because of time constraints.

Specific Outcomes and Assessment Criteria

Specific Outcome 1: Relate the purpose, content, form, frequency and recipients of a range of reports to the information needs of a selected business.  Assessment is limited to five reports

Assessment Criteria

  • The regular reports are identified for a selected organisation
  • The information needs of the organisation are linked to the purpose of each identified report
  • A template is drawn up for each report in the company specific format including the mandatory content headings
  • A table is created listing each report, its purpose, the regular recipients and frequency of distribution

Specific Outcome 2: Identify information sources and organisational procedures for obtaining and distributing information relevant to a selected business function

Assessment Criteria

  • A table is created listing each report and the information sources required for input to the report. The information sources are linked to specific headings within the report
  • A table is drawn up listing each information source, from whom it is obtainable, when it is available, its level of confidentiality, and to whom it should be returned
  • Company procedures for obtaining information sources are identified for each information source and linked to the table above.

Specific Outcome 3: Compile reports related to a selected business function, ensuring content and format are appropriate to information requirements and that reporting deadlines are met

Assessment Criteria

  • The identified reports are compiled using current information. Assessment limited to three reports
  • The created templates are used to write the reports and any necessary modifications are made and noted, to ensure compliance with business requirements
  • The identified information sources are used to provide the information required by the organisation
  • The report is distributed in the required manner in time to meet the specified deadline. (e-mail, postage, internal mail, courier, and delivery)

Specific Outcome 4: Liaise with relevant parties and verify that reported information is in accordance with requirements and purpose of the report

Assessment Criteria

  • A table is compiled listing each of the relevant recipients of the reports, a space for comments and an overall rating of the report in terms of whether it meets their information requirements and purpose
  • The form is distributed to recipients and their comments evaluated to determine useful of report
  • Possible amendments to reports are made in line with suggestions from recipients

Unit Standard Essential Embedded Knowledge

None stated



Critical Cross-field Outcomes (CCFO)

Unit Standard CCFO Identifying: Learners are able to identify and solve problems in which responses show that responsible decisions using critical and creative thinking have been made when linking information sources to the purpose and form of the report, and when creating report templates, and when ensuring that the report meets the requirements of the full spectrum of recipients

Unit Standard CCFO Working: Learners are able to work effectively with others in liaising with the report recipients.

Unit Standard CCFO Organising: Learners are able to organise themselves and their own activities to ensure that the reports are distributed on schedule.

Unit Standard CCFO Collecting: Learners are able to collect, organise and critically evaluate information when gathering the information required in the report and organising and collating it into the report as required by the relevant parties

Unit Standard CCFO Communicating: Learners are able to communicate effectively using visual, mathematics and language skills in the modes of oral and/or written presentations

Unit Standard CCFO Science: The learner is able to use science and technology effectively and critically when creating templates, compiling the report and using the required distribution system to deliver the report

Unit Standard CCFO Demonstrating:  Learners are able to demonstrate an understanding of the world as a set of related systems by considering the needs of all relevant parties