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Resolve actual and potential conflict
Complete the following individually as per the instructions from your facilitator:
1. Describe how you would identify and minimise personal conflict in the workplace with reference to the devised and applied strategy to establish productive working relationships with your manager(s).
2. Discuss company policy and procedure to resolve workplace conflict
3. Identify and list examples of potential and actual conflicts.
4. Describe how you would deal with the listed (above) potential and actual conflicts promptly.
5. Describe how you would identify the appropriate people in your company to whom you can refer conflict situations. Refer to company policy and procedure on handling conflict:
This response will be reviewed and graded after submission.